Shipping policy
Gifting Season – Shipping Policy
At Gifting Season, every item is made just for you. We work with trusted print-on-demand partners to produce and ship your orders quickly and reliably around the world.
Order Processing Times
All orders are made-to-order. Typical production times are:
- Standard items (t-shirts, hoodies, mugs): 2–5 business days
- Busy seasons (November–December): 3–7 business days
Once your order is printed and packed, it ships immediately.
Estimated Shipping Times
Estimated shipping times after fulfillment:
- United States: 3–7 business days
- Canada: 5–12 business days
- Europe: 3–10 business days
- International: 7–21 business days
These are estimates and can vary based on season, carrier delays, customs, and destination.
Where We Ship
We ship to most major countries worldwide. If your region is restricted or unsupported, checkout will alert you before purchase.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking link. Tracking may take 24–48 hours to update depending on the carrier.
Holiday & Peak Season Delays
During November–December and other peak periods, carriers may experience delays. We recommend ordering early to ensure timely delivery for holiday gifting.
Multiple Shipments
Your order may arrive in multiple packages if:
- Items are fulfilled at different facilities
- Some products complete production earlier than others
You will receive tracking information for each shipment when applicable.
Incorrect Shipping Address
Please double-check your shipping address at checkout. If an incorrect or incomplete address is provided:
- The package may be returned or lost
- We cannot offer a refund
- A replacement can be issued, but you may be responsible for the new shipping and fulfillment cost
Lost or Stolen Packages
If your tracking shows “Delivered” but you have not received your package:
- Please contact us within 7 days of the marked delivery date
- We will help investigate with the carrier
In some cases, we may offer a replacement, depending on the outcome of the investigation.
Damaged or Defective Orders
If your item arrives damaged, misprinted, or incorrect, we will replace it at no cost. Please contact us within 30 days of delivery and include:
- Your order number
- A photo of the full item
- A clear photo of the issue
Contact Us
If you have any questions about shipping or your order, contact us at:
support@giftingseason.com